Privacy policy

Last updated: August 10, 2025

Introduction

Lyric Cycles Inc. (“Lyric Cycles,” “we,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and share your personal information in connection with our websites (https://www.lyriccycles.com), applications, products, services, and forms — including advertising forms on third-party platforms such as Meta (Facebook and Instagram) Lead Ads — that reference this Policy (collectively, the “Services”).

This Policy also explains your rights and choices regarding your personal information. By using our Services, you consent to the practices described in this Policy, unless further consent is required by applicable law.

Please read this Policy together with any service-specific or location-specific privacy notices we provide. If there is a conflict between this Policy and a more specific notice, the specific notice will govern.

Personal Information We Collect

1. Information You Provide to Us

We may collect personal information directly from you when you:

Open an account with us
Fill out a form on our website or through an online advertisement (including Meta Lead Ads)
Subscribe to a newsletter
Search for, shop for, or purchase our products
Take a test ride
Participate in our referral program, a contest, or a giveaway
Interact with us on social media
Contact us with questions or feedback

This may include:

Full name
Username
Email address
Phone number
Physical address
Payment or billing information (such as credit card number or other payment details)
Demographic information
Content from your communications with us
Information required for financing applications (if applicable)

Lead Ads: If you submit your information through a Meta (Facebook or Instagram) Lead Ad, we will collect the information you provide in that form, such as your name, email address, phone number, and any other details you choose to share.

2. Information Automatically Collected

When you use our Services, we may automatically collect:

IP address
Device ID, operating system, and browser type
Browsing history and shopping activity on our site
Location data (if enabled on your device)

Some of this data is collected via cookies, pixels, and similar tracking technologies.

3. Cookie and Tracking Technologies

We use cookies, pixels, and similar tracking technologies on our website and in our marketing to improve your experience, analyze site traffic, and deliver personalized content and advertisements. A cookie is a small text file stored on your device that allows us or our third-party partners to recognize your browser and remember certain information.

Types of cookies we use include:

Essential cookies – Required for the basic functioning of our site, such as remembering items in your cart and enabling secure checkout.
Performance and analytics cookies – Help us understand how visitors use our site so we can measure and improve performance. Examples include Google Analytics.
Advertising and targeting cookies – Used by us and our partners (such as Meta/Facebook and Google) to deliver relevant ads, track campaign performance, and retarget visitors.
Functional cookies – Remember your preferences and choices, such as language settings or location.

Managing cookies:

Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject cookies. If you do so, some features of our site may not work as intended. To learn more about how to manage cookies, visit your browser’s help menu or www.allaboutcookies.org.

We may also use tracking pixels (including Meta Pixel) and similar technologies in our emails or ads to understand engagement, measure the effectiveness of campaigns, and build audiences for future advertising.

By continuing to use our site without changing your settings, you agree to our use of cookies and similar technologies as described in this section.

4. Mobile Terms of Service

The Lyric Cycles mobile message service (the "Service") is operated by Lyric Cycles (“Lyric Cycles”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lyric Cycles’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lyric Cycles through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lyric Cycles. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18884599879 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lyric Cycles mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18884599879 or email info@lyriccycles.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

How We Use Personal Information

We may use your personal information for purposes including to:

Verify your identity
Provide and improve our products and services
Process transactions and payments
Fulfill orders and deliver products
Communicate with you about your account, orders, or inquiries
Send you marketing communications about products, promotions, and events (where permitted by law)
Personalize your experience and advertising
Secure and maintain our systems
Comply with legal obligations and enforce our rights
Any other purposes disclosed at the time of collection or with your consent

Lead Ads: If you submit your information through a Meta Lead Ad, we will use it to provide the requested offer or information, follow up with you about your inquiry, and send you marketing communications if you have agreed to receive them.

How We Share Personal Information

We do not sell your personal information. We may share it with:

Corporate affiliates for operational and marketing purposes
Service providers (e.g., hosting, analytics, payment processing, marketing, communications) under agreements that limit their use of your data to what we’ve authorized
Legal or regulatory authorities when required to comply with the law, respond to legal processes, or protect our rights
Other parties with your consent

Lead Ad Data: If collected through a Meta Lead Ad, we will not sell or transfer this data except as necessary to fulfill the purpose for which it was collected, or as otherwise permitted under applicable law.

Your Rights and Choices

Opt-Out of Marketing

You may opt out of marketing communications at any time by:

Clicking “unsubscribe” in any marketing email
Contacting us at info@lyriccycles.com

Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information by contacting us.

Do Not Track Signals

Our websites do not currently respond to browser “Do Not Track” signals, as there is no industry consensus on how to interpret them.

Data Retention

We keep personal information only as long as necessary for the purposes for which it was collected, unless a longer period is required by law.

Data Security

We maintain administrative, physical, and technical safeguards to protect your personal information. While no system is completely secure, we take reasonable measures to prevent unauthorized access, use, or disclosure.

International Users

If you are located outside of Canada or the United States, please note that your information may be transferred to and processed in these countries, which may have different data protection laws than your home country.

California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect about you
Request deletion of your personal information
Opt out of the sale or sharing of your personal information (we do not sell your personal information)

To exercise your rights, contact us at info@lyriccycles.com.

Legal Bases for Processing (for Canadian and EU/UK users)

We may process your personal information based on:

Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Protection of vital interests
Your consent

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date, and we will notify you of significant changes before they take effect.

Contact Us

Lyric Cycles Inc.
Email: info@lyriccycles.com
Website: https://www.lyriccycles.com