Before submitting your inquiry, let’s see if we can solve your issue!
Our user manuals contain a TON of information. If you haven’t yet,
Check out a few FAQs that might help...
I placed my order, but haven’t received my item. Where is it?
You can check the status of your order at anytime by clicking the Order Status button in your original purchase confirmation email.If your order has shipped, you will have received an email from us containing the courier and tracking ID.If you haven’t, and it’s been more than one week since you ordered, you may contact us below. Please include your order number and email address you placed the order with.
I’m having an issue. Is it covered by the warranty?
We stand behind our products, and they come with a one year warranty. Please see full details here.
What is your refund policy?
Please see our detailed refund policy here.
