Check out our most frequently asked questions

When will I get the bike?

We have limited 2022 Graffitis left in stock. These will ship within one week of ordering. Orders have closed for batch one / June delivery of the Voodoo & Ghost. Orders placed now for the Voodoo & Ghost are targeting August delivery.

Do you offer financing or monthly payments?

At this time, we process monthly payments via Klarna in the US, or RBC in Canada. Please check the links for more information on how to proceed with purchase financing.

Down payments are not currently available.

What is the cost of shipping?

Shipping is free in the Canadian Provinces and the Lower 48 States. 

We will ship to Hawaii / Alaska for an additional charge, which is determined at time of shipping. Approximate cost will be $400-$500 USD per bike.

Do you ship outside of North America?

When we ship outside of North America, there would be an additional shipping charge.

Also, it’s important to note that we cannot predict how customs will respond to the shipment… so any purchases / shipping outside of North America, would be at the buyers' discretion, understanding the risk that your country’s customs could reject / seize the shipment.

In addition, we can currently only service the warranty in North America. So this would be at your own risk as well.

We would require you to sign off on both of the above.

If you’re willing to accept the risk, we can provide a shipping estimate for you. 

If you'd like to proceed with a shipping quote, please complete the form, and include your full address.

What is your refund policy?

Please see our detailed refund policy here.

Where can I test ride your bikes?

If you happen to live in Vancouver, Squamish or Whistler, BC we would be happy to arrange a test ride for you. Please complete the form below and we’ll be in touch.

If you are anywhere else, unfortunately, we cannot offer test rides at this time.

In the near future, we will be partnering with a network of dealers, where you’ll be able to test ride the bikes. 

We may also have some events or pop-ups where you’ll be able to demo. Please sign up to our VIP list to stay informed.

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